Group Account Director - J1068
Leading marketing agency requires a CRM expert to manage key international retail account. We are looking for a Group Account Director to manage a prestiguous retail client for a market lea More...
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Global House
1 Ashley Avenue
Epsom
KT18 5AD
United Kingdom
Tel 0845 4759099
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Data Solutions Consultant - J1104

Exciting opportunity for a true marketing hybrid

The UK's leading provider of CRM marketing solutions requires a Data Solutions Consultant to  provide high quality post & presale consultancy to a blue chip client base.

This is key role in the data solutions consultancy team, working with Client Services & Agency teams on a range of blue chip clients to advise on analysis, insight and marketing database development.  We are looking for a practiced customer relationship management consultancy professional with cross sector client experience, in depth knowledge of marketing applications and excellent interpersonal skills.

You’ll have working knowledge of a range of customer data tools, marketing applications and guide clients to maximise their investment in their customer data activity and advise them on their overall customer marketing strategy from a data perspective.

The key elements to this role include:
• Advising, developing & consultancy for clients & prospects on solutions (the full gamut of automated enterprise marketing systems, applications & tools)
• To develop propositions to meet client needs & to work on a project basis to deliver results
• Defining user requirements and ensuring these are fully supported in the database solution and toolset we propose
• Contact strategy planning and optimising marketing channels, helping to review & improve their customer relationship activities
• Providing cross-sector learning’s, supporting best practice
• Ensuring the business understands, interprets and actions customer insight
• Provide a new perspective on existing data flows, processes, user tools and insight development to maximise benefit

RESPONSIBILITIES
• To develop propositions to meet client needs & to work on a project basis to deliver results
• Identify, design & support the implementation of new solutions and to undertake consultancy projects, defining user requirements and ensuring these are fully supported in the database solution and toolset we propose
• Defining, documenting, costing & presenting the proposed solution and handholing / adding value during the sales process
• Add demonstrable value to clients business through the identification of core business needs and the instigation of appropriate solutions
• Defining insight, analysis, reporting, advising on or developing customer communications and data strategy for clients
• Developing new proposition (projects) that may involve new and / or existing products & services and may apply to many or specific business sectors
• Ensuring new project proposals are fully costed and commercially sound
• Any other reasonable duties that may be assigned from time to time

ESSENTIAL EXPERIENCE
Practical achievement in:
• An in depth  level of experience within the marketing industry
• Significant experience of customer relationship management and delivery of data driven strategies
• Design, development, implementation & management of marketing solutions
• Defining insight, analysis, reporting and advising on customer communications strategy
• Detailed knowledge of marketing database applications and the broad spectrum of marketing software tools
• Provide innovative ideas in the exploitation of online/digital marketing channels
• Previous experience in a similar role or with other Marketing Services Provider

 

Location      SE London

Salary           c£70K + benefits    

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